California Teacher of English Learners (CTEL) Examination Home Page
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2007–2008
FREQUENTLY ASKED QUESTIONS

  Before Registering to Test

  After Registering to Test

  The Day of the Test

  Scores and Score Reporting

  Alternative Testing Arrangements


BEFORE REGISTERING TO TEST
question Who is required to test?

answer

Teachers requiring certification to teach English Learners may choose to take the exams to earn the appropriate certification for their assignment. See "CLAD and BCLAD Certification Requirements" for information about the types of instruction of English Learners authorized by the CLAD and BCLAD Certificates and the grade-level authorizations for each type of instruction. See your employer about the appropriate certification for your assignment.

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question Where can I find materials that will help me prepare to test?

answer

See "Preparing for the Test" for information about where you can find test-preparation materials.

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question When can I test?

answer

See "Test Dates" for a list of available test dates and their corresponding registration deadlines.

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question Where can I test?

answer

See "Test Sites" for a list of test areas and for details about test area availability.

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question What are the test fees, and what methods of payment are acceptable?

answer

See "Test Fees and Payment Policies" for a complete list of test fees and any related service fees and for information about acceptable methods of payment and the policies that apply to the processing of your payment.

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question How do I register to test?

answer

See "Registration Options" for an overview of the various registration methods available to you and for information about when you may use each method to register.

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question At what times are tests administered, and how much time will I have to test?

answer

See "Test Selection" for information about test session reporting and dismissal times and test session length.

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AFTER REGISTERING TO TEST

question How do I confirm my registration?

answer

The way in which your registration is confirmed depends on the method that you used to register to test.
  • If you registered on the Internet, you will receive your admission ticket by e-mail after your registration has been processed and you have been assigned to a specific test site.

  • If you registered by U.S. mail or by telephone, you will receive your admission ticket by U.S. mail after your registration has been processed and you have been assigned to a specific test site.

To confirm your registration status, select "Confirm or Modify Registration" at the top of this Web page and follow the instructions provided. You will be required to provide your date of birth and your ID number (found on your admission ticket and/or e-mail registration confirmation) to view your registration information.

See "Confirming Your Registration" for more information about how to confirm your registration status and what to do if you are unable to confirm your registration status.

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question How do I change my registration?

answer

See "Changing Your Registration" for details about how and when you may change your registration (e.g., your test date, your test area) or withdraw your registration and how to correct or update personal information that appears on your admission ticket (e.g., your mailing address).


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question I did not receive an admission ticket. What should I do?

answer

If you know your CTEL ID number, select "Confirm or Modify Registration" to confirm your registration status and request another copy of your admission ticket. You may request that the copy be sent by e-mail or by U.S. mail and e-mail. If you are unable to receive a copy of your admission ticket before your test date, you may use this service to print the admission information you need to bring to the test site to be admitted to the test administration.

If you do not know your CTEL ID number, contact NES (see "Contact Information").

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question I lost my admission ticket. May I still be admitted to the test site without it?

answer

Yes, you may still be admitted to the test site and permitted to test. However, you may first be required to complete additional paperwork, which could reduce your available testing time. See "What to Bring to the Test Site" for details about what you may be required to do or provide at the test site if you do not have your admission ticket.

If you know your CTEL ID number, you may request another copy of your admission ticket online by selecting "Confirm or Modify Registration." If you are unable to receive a copy of your admission ticket before your test date, you may use this service to print the admission information you need to bring to the test site to be admitted to the test administration.

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question My name has recently changed and now does not match the name that appears on my identification. What should I do?

answer

See the identification policy in "What to Bring to the Test Site" for details about what you may be required to do or provide at the test site if the name on your identification differs from the name in which you registered.


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THE DAY OF THE TEST

question I was absent from the test administration. Will I receive a refund?

answer

If you are absent, you will not receive a refund. You will receive an absentee voucher for use as partial payment for a future registration. You will need to register and pay again to test at a future test administration. See "Reporting to the Test Site" for more information about the absentee policy.

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question If, after testing, I would like to submit a comment about my testing experience, how should I do that?

answer

If you have comments about the test site or the conditions under which you took a test, please submit your comments in a letter sent to National Evaluation Systems (NES) at the address indicated in "Contact Information." Your letter should be received by NES no later than seven days after your test date.

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SCORES AND SCORE REPORTING
question When will my scores be available?

answer

See "Test Dates" for an overview of test dates and their corresponding score report dates. See "Release of Your Test Scores" for details about different ways in which your scores are made available to you. For instance, your unofficial scores are available on the Internet for a two-week posting period, but you must provide your date of birth and ID number (found on your admission ticket and/or e-mail registration confirmation) to access them, and for security reasons, you may view them only once. Your official score report is sent to you by U.S. mail. Unofficial scores are not an acceptable substitute for an official score report.

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question
Will I be able to access my unofficial scores on the Internet without my ID number?

answer

No. If you do not have your ID number (found on your admission ticket and/or e-mail registration confirmation), you will not be able to access your unofficial scores on the Internet. In addition, for security reasons, you will not be provided with your ID number upon request by telephone or e-mail after the test administration. Your official score report will be sent to you by U.S. mail.

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question How are tests scored, and how do I read my official score report?

answer

You will receive with your official score report an explanation of how to read and interpret your scores. Also, you may access details about how to read and interpret your scores by selecting "Score Reporting" at the top of this Web page. In addition, see "CTEL Examination Passing Requirements" for information about test design, score scales, and how passing scores or standards for tests are established.

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question May I request that my test score be verified?

answer

Yes. See "Requesting a Score Verification" for complete information about available score verification services.

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question May I request additional copies of my scores?

answer

Yes. See "Requesting Additional Copies of Your Test Results" for complete information about how to request additional copies of your scores.

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ALTERNATIVE TESTING ARRANGEMENTS
question How do I request alternative testing arrangements for a disability?

answer

See "Registering for Alternative Testing Arrangements" for complete information about how to submit a request for alternative testing arrangements for a disability (physical or other than physical).

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question May I submit my request for alternative testing arrangements on the Internet?

answer

No. If you register on the Internet, you will need to submit by fax or U.S. mail, after completing your registration on the Internet, your Alternative Testing Arrangements Request Form and any required documentation. If you register by U.S. mail, your Alternative Testing Arrangements Request Form and any required documentation should be submitted with your registration materials. See "Registering for Alternative Testing Arrangements" for additional important information about how to request alternative testing arrangements.

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question May I still request alternative testing arrangements after the regular registration deadline?

answer

Yes. However, because of the time that it takes to review requests adequately, and because of test-site and staffing constraints, there is no assurance that requests received after the regular registration deadline can be accommodated.

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question The last time that I tested, my request for alternative testing arrangements was granted. Do I need to submit the paperwork again each time I register?

answer


You must complete and submit an Alternative Testing Arrangements Request Form each time that you register. However, if you submit all required documentation the first time that you request alternative testing arrangements, this documentation will be kept on file for one year. So, if you register for subsequent test dates during that year, you need only submit your registration, correct payment, and a completed Alternative Testing Arrangements Request Form as long as your disability and the recommended accommodations have not changed.

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question May I submit a request to test on an alternative test date for religious reasons?

answer


See the "Registering for an Alternative Test Date for Religious Reasons" section in "Registering for Alternative Testing Arrangements" for complete information about how to register for an alternative test date for religious reasons.

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