CHANGING YOUR REGISTRATION

If after registering you wish to modify your registration, you may submit a request on the Internet or send your request to Evaluation Systems by U.S. mail. See "Test Fees and Payment Policies" for information about the fees associated with registration modifications. If you need to correct or update personal information (e.g., your mailing address), you may complete a Registration Information Correction Form at the test site on the day of the test administration.

The following table describes the types of registration changes available, the forms to submit (either on the Internet or by U.S. mail), and the associated deadlines. Follow the instructions below to submit a registration modification request on the Internet or by U.S. mail.

Changing your test date. If you request to change your test date, all subtests will be changed from the original test date to the new test date. If you wish to change the test date for some, but not all, of the subtests for which you are registered, first withdraw from the subtests you wish to change. Then, submit a new registration for those tests, selecting the test date of your choice.

Changing your test area. You may request to change the test area for which you are registered; however, such requests are granted based on available space. Requests to change from one testing facility to another in the same test area cannot be honored.

Adding a subtest or changing your test selection. You may request to add subtests or change the subtests for which you are registered. If your change in registration results in an overpayment, your refund will be issued approximately five weeks after the test date.

Withdrawing from one or more subtests. Refer to the withdrawal/refund policy in "Test Fees and Payment Policies" for information about withdrawing from one or more tests.

Requesting Registration Modifications on the Internet

To request registration modifications on the Internet, complete the following steps:

1. Select "Confirm or Modify Registration" on the CTEL Web site.
2. Log in and request your registration changes by the appropriate deadline. Follow the instructions provided.
3. If payment is required, enter your credit card information when prompted. See "Test Fees and Payment Policies" for more information.
4. Within three business days, confirm that the change you have requested has been processed. See "Confirming Your Registration."

Requesting Registration Modifications by U.S. Mail

To request registration modifications by U.S. mail, complete the following steps:

1. Obtain the appropriate form to complete. All forms are available to download and print by selecting "Print Bulletin and Forms (PDF)" on the CTEL Web site.
2. Complete the appropriate form and mail it along with your payment, if required, to the address printed on the form.
3. If a payment is required, submit it with your completed form. Payment must be made by cashier's check or money order.
4. Within three business days of receipt of the request by Evaluation Systems, you may confirm that the change you requested has been processed. See "Confirming Your Regsitration."

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